Frequently Asked Questions
Below are answers to some of the most commonly questions asked about the Temple Daily Telegram.
General
Q: Where is the Temple Daily Telegram office?A: The Temple Daily Telegram office building is on the corner of Central Avenue and Third Street in downtown Temple.
Q: How can I contact the
Telegram?
A: Mailing address: P.O. Box 6114, Temple, TX 76503
Phone: 254-778-4444
Hours: 8 a.m. to 5 p.m. Monday-Friday, 8 a.m. to noon Saturday
Q: What is Partners in Education/Newspapers
in Education?
A: The Temple Daily Telegram's Newspapers
in Education program
has been providing area classrooms with the Temple Daily Telegram as
a supplement to classroom curriculums for more than 20 years. The NIE
program has been a vital link between schools and an important source
of information - the daily newspaper. The Newspapers In Education coordinator
also conducts tours of the Telegram facility for school groups or organizations
and is available to give presentations for individual classrooms, organizations,
or school wide programs. For more information about the Temple Daily
Telegram's Newspapers in Education program, email
the NIE Coordinator
.
Advertising
Q: How do I place an ad?
A: The easiest way to place an advertisement in the paper is to
call 254-778-4444 or come by the office at 10 South 3rd Street. Information
on placing a Classified can be found online by
clicking
here
. To get
more information about a retail, announcement, or special ad please
click
here.
Q: What's the difference
between a Retail Ad and a Classified Ad?
A: Location. A classified ad is any line or display ad that appears
in the Classified section of the newspaper. These ads must be categorized
and placed under a particular heading. A retail ad is any other ad appearing
in a section other than Classifieds.
Q: How do I find an old
advertisement?
A: If you are looking for an ad appearing in the classified section,
call our Classified Department at 254-778-4444 to request the ad. If
the ad appeared elsewhere in the paper, you may contact our Retail Department
at 254-778-4444. Note: We must have a general date of publication
for any ads in the past along with information about the content in
the advertisement.
Q: How do I place an obituary?
A: The Telegram offers both free and paid obituaries. A free
obituary will be handled by our editorial department and contains
basic information about the deceased such as name, age, date of death,
planned services and survivors, but does not include a photograph.
It must come from the funeral home. A paid obituary
is handled by our Retail Department and may contain any amount of text
along with a photo of the deceased. Individuals may run both a free
and paid. For more information about obituaries, call 254-778-4444.
Editorial / News
Q: Where can I find information
about engagements, weddings, anniversaries
and other announcements?
A: All of our policy information can be seen at our
Announcement Guidelines page
Here you can see the rules and guidelines for engagements, weddings,
anniversaries and other announcements along with interactive forms available
to fill out and submit to our lifestyles section.
Q: How do I send a letter
to the editor?
A: Send your letter to the editor to our editorial department by
email at tdt@tdtnews.com or by mail to Temple Daily Telegram,
Letters to the Editor, P.O. Box 6114, Temple, TX 76503. Please be sure
to include your name and phone number.
Q: Can I purchase back issues
of the paper?
A: Yes, we keep up to 30 days worth of newspapers in the lobby of
our office building.
Q: Where do I send news
tips, press releases, or other newsworthy information?
A: Email them to tdt@tdtnews.comwith your contact information so we
can reach you for further information. You may choose to attach photos
or other documents as well.
Q: How can I get an article
or photo not appearing online?
A: The Telegram has in-house digital archives dating back to 1999.
You may call our librarian at 254-778-4444 for more assistance. We encourage
you to visit the Temple Public Library for newspaper archives older
than 1999.
Circulation
Q: How do I subscribe to
receive the Temple Daily Telegram?
A: It is now easier to subscribe. If you prefer, you can start your
subscription online or by email, mail or phone. Click here for
more information and to subscribe online.
To subscribe by mail, write to: Circulation Department, Temple Daily
Telegram, P.O. Box 6114, Temple, TX 76503. To subscribe by phone, call
us at 254-778-4444. To subscribe by email, email us at tdtcir@tdtnews.com.
Q: What options are available
for home delivery subscriptions?
A: Home delivery subscribers have several options when choosing
their subscription package. We offer home deliver papers daily within
Bell County and parts of adjoining counties. We also have the ability
to send papers by mail to any area inside the U.S. Subscriptions can
last between one month and two years. Click
here to find out more and to subscribe.
Q: Who do I contact about
subscription or delivery information?
A: Our Circulation Dept. will handle any problems, questions, or
comments by phone at 254-778-4444 or by email at tdtcir@tdtnews.com.
Q: Can I still access a
PDF of the paper online?
A: Yes. Go to tdtnews.com, then select “print edition” from
the menu bar.
Website
Q: Can I advertise my business
on your Web site?
A: Yes, there are several areas on our site that receive many visitors
daily, and your business could get terrific exposure! Our site gets
more than 160,000 visitors a month and almost 6,000 unique visitors
per day. We keep detailed statistics of visits to all the pages on our
site, so you can choose the most heavily accessed page for your ad.
To learn more about the types of ads from which you can choose, see
the Internet
Advertising page or
call the Advertising department at 254-778-4444 for more information.
Q: Is everything from the
newspaper on the website?
A: All local content, including Letters to the Editor and Our Central
Texas submissions, are now online. Comics and syndicated opinion page
content is not included online. Select state, national and international
stories from the Associated Press are included online, along with Hints
from Heloise and Annie’s Mailbox.
Q: How do I search the archives?
A: Our online archives consist of local articles through May 27,
2011, with select articles from before that date. We will be posting
archives dating back earlier than that soon.
Q: When is the website updated?
A: TDTNews.com is updated on a daily basis with the day’s most
recent news items. Every article has the date and time it was posted
online.
Q: When purchasing services
or products on TDTNews.com, how secure is my personal information?
A: When purchasing items online with a credit card, you can be sure
that your information is secure at all times. We implement security
measures, including a fully secure connection (SSL Certificate), on
all credit payment pages to protect your information. By filling out
any forms, you can also be sure that the Telegram does not keep your
personal information without consent and never provides this information
to any third parties.
Q: What are TDT Homes and
TDT Homes Plus?
A: TDT Homes is a real estate website (www.tdthomes.com) and TDT Homes Plus (www.tdthomes.com/tdthomesplus
Q: How do I open
PDFs of the paper?
A: Download and install Adobe Reader in order to view PDFs of the
paper. You can get the latest version at http://get.adobe.com/reader/
Q: Why are we charging a subscription to the redesigned website?
A:
Our staff has put in many hours to build and maintain our website, just
like we do our daily newspaper. We are sure you will benefit not only
from the information gathered by our employees but also realize savings
in your everyday lives through our advertising partners. We are continuing
our commitment to being a trusted source of local news in Central Texas.
Q: What will the enhanced content be?
A: Enhanced content includes full-length articles, letters to the editor, Telegram-produced videos, photo galleries, photos of weddings, engagements, anniversaries and Our Central Texas. To see an explanation of the redesigned website, download the PDF » of what ran in the July 19, 2011, edition of the Telegram.
Didn't find what you are looking for? Contact us directly.